Why Brandon Ditched His Scanner: A Real Story from the Warehouse Floor About Smart Cartonization
- tom01419
- Jul 21
- 2 min read
“Just give me the damn box.”
That’s what Brandon, a veteran warehouse packer, told us.
He wasn’t being rude. He was being honest.
Brandon has spent over six years packing orders. He moves fast and knows his workflow better than any app ever could.
When a tech vendor pitched a new mobile scanner system for pick and pack, Brandon gave it a fair shot. One week in, he gave up
“I had to pick the item, scan it with my phone, put the phone down, grab the item again, drop it in the box, then pick up the phone for the next one. It made no sense. Slowed me down.”
This is the kind of feedback most warehouse tech doesn’t hear. Because they don’t ask.
What Real Packers Actually Need
We sat with Brandon and others on the floor to understand their needs. What we learned was simple:
They want to keep their hands free
They need fewer steps, not more
They need smarter instructions, not more screens
They didn’t need a phone. They needed a system that lets them move without interruption.
Meet Perseuss + Lucasware: Voice-Led Cartonization That Works
So we built the solution with them in mind.
Perseuss partnered with Lucas to build a voice-first cartonization system. Instead of forcing workers to tap on screens, we embedded our cartonization logic directly into a headset experience.
Here’s how it works for Brandon:
Perseuss tells him which boxes to use based on real-time cartonization software
If there’s a hazmat item, it gets flagged and labeled automatically
His AI assistant, Jennifer, guides him step by step through his headset
No screens. No scanning. Just instructions that make sense
He picks, packs, and keeps moving
Once done, the box goes on the conveyor
QA adds dunnage or bubble wrap as needed
If the contents are overflowing, they use the 3D Tetris-style cartonization model to re-sequence
Labels and fragile stickers are applied, and it’s ready to ship
Smarter Packing, No Disruption
Brandon said it best:
“Finally, tech that lets me work instead of slowing me down.”
When cartonization software works like this, it’s not just efficient. It’s usable.
That’s the difference. We didn’t just optimize boxes. We optimized the actual packing experience.
Want to see it in action?
Discover how voice-first cartonization can improve speed, reduce errors, and support your warehouse team.
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